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CaptionCall Mobile: How to Check Voicemail

When we assign you a CaptionCall Mobile telephone number, we also provide you with a voicemail account. When someone calls your CaptionCall Mobile number and you do not answer, they will have the option of leaving you a message. You can listen to these messages and have them captioned.

When you have one or more voicemail messages, a numeric indicator will appear on the Voicemail button beneath the Keypad.

To caption a voicemail message, follow these steps:

  1. Touch the Voicemail button beneath the Keypad (shown below).
  2. Use the Keypad to type in your voicemail PIN code when prompted, followed by the “Pound” sign.
  3. Captions for the first voicemail message will begin shortly thereafter.

Voicemail Message Options

  • Press 1 to skip a message.
  • Press 2 to save a message.
  • Press 3 to delete a message.

How to Guides

How to Make Calls
How to Answer Calls
How to Save Calls
How to Check Voicemail
How to Restart the App
End User License Agreement

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